Terms of Service & License Agreement

These Terms of Service ("Terms") are an agreement between you and Ausbava LLC, a Texas limited liability company ("Ausbava," "we," "us," or "our") governing your use of the Ausbava mobile application (the "App"), its reports, and this website. By downloading, installing, accessing, or using the App, or purchasing a Full Renovation Report, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the App. The App is offered to residents of the United States and is intended for use with residential property located in the United States.

2. Informational Estimates Only — Not an Appraisal or CMA

Ausbava provides automated, informational estimates only. Nothing in the App or in any report is an appraisal, a broker price opinion, or a comparative market analysis (CMA) prepared by a licensed appraiser or real estate agent, and it must not be used in place of one for lending, insurance, tax, legal, or sale decisions. Renovation costs are broad estimates, and value added is the estimated cost multiplied by Ausbava's own assumptions for each type of renovation and region; it is not based on an on-site inspection or appraisal of your home.

3. No Guarantee of Value Added, Sale Price, or ROI

Home values, renovation value added, net return, return on investment (ROI), time to sell, and sale prices depend on many factors outside our control, including market conditions, workmanship quality, buyer preferences, and economic conditions. All figures are estimates. We make no promise, warranty, or guarantee that any renovation will add value, recover its cost, or produce any particular sale price or return. Actual results may be lower, including a net financial loss.

4. Not a Contractor Bid or Structural Advice

Cost figures are rough planning estimates, not quotes or binding contractor bids. They do not account for hidden structural conditions, hazardous materials, permit fees, local building codes, or changes in material and labor prices. Ausbava does not inspect your home and gives no structural, engineering, safety, building-code, or permitting advice. Always obtain written bids from licensed, insured contractors and consult qualified professionals before starting any work.

5. Not Real Estate, Financial, Tax, or Legal Advice

Ausbava is not a real estate broker, appraiser, financial advisor, mortgage lender, tax advisor, or law firm. No professional or fiduciary relationship is created by your use of the App. Consult licensed professionals about your specific situation before making decisions about renovating, financing, buying, or selling real property.

6. AI-Generated Content

Parts of a Full Report, including the contractor trade breakdown, crew and timeline estimates, contractor questions, and permit questions, are generated with the help of a third-party artificial intelligence service. AI-generated content can be incomplete, inaccurate, or inconsistent, and is provided for planning only. Do not rely on it without independent verification, and always confirm permit requirements with your local building department.

7. Third-Party Data & "As-Is" Service

The App, its data, and all reports are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose, and non-infringement. Property facts, value estimates, and nearby sales come from third-party data sources we do not control and may be incomplete, out of date, or inaccurate. We do not guarantee that the App will be available at all times or free of errors.

8. In-App Purchases

A Full Renovation Report for a saved plan is available as a $19.99 In-App Purchase, processed by Apple. Payment is charged to your Apple ID account when you confirm the purchase. Because reports are generated and delivered immediately when unlocked, refund requests are handled by Apple under its App Store policies at reportaproblem.apple.com. Prices may change; the price shown at purchase applies.

9. Your Account & Acceptable Use

You are responsible for activity on your account and for keeping access to your email secure. You agree not to misuse the App, including by scraping or bulk-collecting data, attempting to access other users' data, reverse engineering the App except as allowed by law, or using it for any unlawful purpose. We may suspend or end access for misuse. You may stop using the App and delete your account at any time.

10. Limitation of Liability

You use the App and any report at your own risk, and you are solely responsible for decisions you make based on them. To the fullest extent permitted by applicable law, Ausbava and its owners, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost home value or equity, renovation costs, contractor disputes, or lost savings, even if advised of the possibility of such damages. Our total liability for all claims relating to the App or a report is limited to the amount you paid us for the report at issue and will not exceed $19.99 USD. Some states do not allow certain limitations of liability; in those states, these limits apply to the fullest extent permitted by law.

11. Governing Law, Binding Individual Arbitration & Class-Action Waiver

Governing law. These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs this Section 11. Nothing in these Terms limits any rights you have under the consumer protection laws of the state where you live that cannot be waived by contract.

Informal resolution first. Before starting an arbitration or court case, you and we agree to try to resolve the dispute informally for at least 30 days after written notice to the other party. Send notices to us at legal@ausbava.com or by mail to Ausbava LLC, 5900 Balcones Drive, Suite 100, Austin, TX 78731, USA.

Arbitration. Any dispute, claim, or controversy relating to the App, a report, or these Terms will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Fees are allocated as those rules provide. The arbitration may be held by phone or video, or in the county where you live.

Small claims. Either party may instead bring an individual claim in small-claims court in the county where you live or in Texas, if the claim qualifies.

If the waiver is not enforced. If the class-action waiver is found unenforceable for a particular claim, that claim (and only that claim) will be decided in the state or federal courts located in Texas, and the rest of this Section 11 still applies.

Opting out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@ausbava.com with your name, the email address on your account, and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Courts. Any claim not subject to arbitration will be brought in the state or federal courts located in Texas, and you and we consent to their jurisdiction, except where the law of the state where you live requires otherwise.

12. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms here with a new "Last updated" date and, for material changes, give notice in the App or by email. Changes apply going forward; continuing to use the App after they take effect means you accept them. Changes to Section 11 will not apply to a dispute already pending when the change is posted.

13. General Terms

These Terms and our Privacy Policy are the entire agreement between you and us about the App. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

14. Apple App Store Terms

These Terms supplement Apple's Standard Licensed Application End User License Agreement (EULA), which also applies to your use of the App. Apple Inc. is not a party to these Terms, is not responsible for the App or its content, and has no obligation to provide maintenance or support for it.

15. Contact Information

Questions about these Terms and legal notices should be sent to:
Ausbava LLC
5900 Balcones Drive, Suite 100
Austin, TX 78731, USA
Email: legal@ausbava.com